Small Business Programming

Retail Boot Camp (RBC)

Retail Boot Camp is TechTown's longest-running program, focused on helping entrepreneurs to strengthen and grow their retail businesses as they look to thrive in today's retail environment.

E-commerce & Home-based Edition

TechTown Detroit’s Retail Boot Camp: E-commerce & Home-based Edition is a new, intensive, eight-week program specifically designed for home-based, pop-up, and e-commerce businesses based in Wayne County, or owned by residents of Wayne County. The program curriculum is designed to strengthen business owners’ skill sets and grow their businesses as they look to thrive in today’s retail environment.

What is Covered

During sessions, action steps will be assigned. Discussions include but are not limited to the following topics:

  • Sales channels and platforms
  • Financial statements and accessing capital
  • Packaging and pricing
  • Identifying your target customer persona
  • Inventory management
  • Online presence and e-commerce
  • Branding and marketing
  • Developing and practicing your pitch

Key Dates

Summer/Fall 2026

Business Support Includes:

  • Ten weeks of in-person sessions facilitated by business development and retail experts
  • Participants have the opportunity to pitch for up to $3,000
  • All graduates receive post-graduation coaching from the TechTown team for three months

Participants must have the following qualifications:

  • Have an e-commerce or home-based business
  • Previous retail activity (pop-up or e-commerce transactions)
  • Must live in or have a business located in Wayne County

TechTown is 100% committed to connecting all applicants to resources, regardless of whether they participate in a program. Interested business owners are highly encouraged to complete the application.

There is no fee to apply to the program. The program fee upon acceptance is $299.

Brick-and-Mortar Edition

TechTown’s Retail Boot Camp is an intensive, hands-on, 12-week program that prepares serious entrepreneurs to open their brick-and-mortar establishments in Wayne County. The program curriculum is designed to strengthen businesses so they can grow to a permanent location as they strive to thrive in today’s retail environment. Retail Boot Camp has gained a reputation for supporting the launch of successful businesses in neighborhood commercial districts, including Mama Coo’s BoutiqueThird Wave MusicPlum HealthBreadless,  Flamingo Vintage DetroitMatureMongers’ Provisions, MG Studio, and Spectacle Society

What is Covered

During sessions, action steps will be assigned. Discussions include but are not limited to the following topics:

  • Developing quality retail operations and routines
  • Designing impactful visual merchandising
  • Selling through virtual and in-person customer service
  • Selecting a point-of-sale and e-commerce system
  • Understanding your pricing and inventory mix
  • Identifying startup costs and funding sources
  • Selecting a permanent location based on market data
  • Navigating brick-and-mortar regulations with legal guidance
  • Utilizing an architect for the design-build process
  • Developing crisis and store management practices

Key Dates

 

Winter/Spring 2026

Business Support Includes

  • Twelve weeks of sessions facilitated by business development and retail experts
  • Participants have the opportunity to pitch for up to $5,000 and receive technical assistance
  •  All graduates receive post-graduation coaching from the TechTown team up to six months

Participants must have the following qualifications:

  • Previous retail activity (pop-up or e-commerce transactions, industry experience, or a well-thought-out or formally written plan to launch a brick-and-mortar business).
  • They intend to locate their business in Wayne County within 12 months of graduation.

TechTown is 100% committed to connecting all applicants to resources, regardless of program participation. Interested business owners are highly encouraged to complete the application.

 

There is no fee to apply to the program. The program fee upon acceptance is $499. 

Schedule a Retail Services Strategy Session
Email the RBC Team
Retail Services Pinterest Page
Retail Boot Camp is made possible with support from Huntington Bank, JPMorgan Chase Foundation, New Economy Initiative, Ralph C. Wilson, Jr. Foundation, and the Walters Family Foundation.

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