TechTown Detroit partners with organizations to move our work forward. Depending on the scope of work, TechTown Detroit will solicit experts to review and respond to a Request for Proposal (RFP). TechTown Detroit’s open Requests for Proposal (RFP) are located on this page. For additional questions, contact accounting@techtowndetroit.org.
About TechTown Detroit
TechTown Detroit, a 501c3 organization, is Detroit’s entrepreneurship hub. We’re a different kind of incubator and accelerator—perhaps the only one in the country offering a full suite of programs for both tech and neighborhood small businesses. We work with businesses at all stages, helping startups, emerging and established companies develop, launch and grow. Leveraging a strong network of community partners, we deliver support services at our Midtown hub and in neighborhoods throughout Detroit. At TechTown, we don’t just accept difference; we value it and support it to create a culture of dignity and respect for our employees, clients and partners. We are proud to be an Equal Opportunity Employer.
Zoho Assessment and Reimplementation
Budget: $40,000 – $60,000
Submission deadline: Oct. 31, 2023
Deadline for final submission of questions: Oct. 23, 2023
Project completion date: Aug. 2024
Project background
TechTown Detroit currently utilizes Zoho CRM to track contact activities in multiple programs with unique needs. (Contacts include clients, alumni, donors, prospective donors and general public.) These areas include client-facing programs, fund development, and marketing/public relations. In its current configuration, the Zoho CRM does not meet the needs of the organization.
Goal of the project
The goal for this project is to assess the current iteration of Zoho to:
- Confirm it is the best solution for our needs and implement solutions to improve functionality, or
- Recommend viable alternatives and implement our selection.
The desired result of the project is efficient use of a system for tracking activities/services for users in all programs/departments and for accurate reporting.