- This event has passed.
Holiday Retail Readiness Workshop Series-Designing the Customer Experience
June 12, 2019 @ 6:00 pm - 8:00 pm
Building quality customer service is the fundamental foundation that will prove successful for both peak and non-peak retail selling seasons. Join tenured Retail Management Specialist, Kaleena Eugene-Louis, to learn how to prioritize customer service through a busy, yet critical holiday season. Attendees will learn about the pivotal links between customer service and every aspect of retail operations, including loyalty and assets protection.